9-1-1 Information
Helpful things to remember when you call 9-1-1
Always be prepared to give your name, location, city, and contact number.
If you have children teach them how to dial 9-1-1, make sure they know their address and phone number.
If you live in a rural area be prepared to give directions and a description of your residence to help emergency personnel get there quicker.
If you are in an accident, give the call taker cross streets and vehicle information.
If you are calling from a cell phone and you do not know where you are give the call taker any kind of businesses, cross streets, or other landmarks that you see around you. Remember the route you took to get to the location.
Always make sure to lock your keypad whenever you have your cell phone in your pocket or purse so that it does not accidentally call 9-1-1. Almost 60% of all calls to 9-1-1 centers from cell phones are accidental. Also, even if your cell phone is disconnected it can still call 9-1-1 so please remove batteries before giving them to children.
If you do accidentally end up dialing 9-1-1 do not hang up, let the call taker know that there is no emergency and answer any questions that the call taker may ask you. They are asking these questions to verify the information in case in the future you have a true emergency we know we have the correct address information for you.
Also remember when you do have to call 9-1-1 from your cell phone be sure and pull over to the side of the road first. Think safe, be safe.
When calling in reckless drivers, get the best description of the vehicle you are calling about. However, do not speed or put yourself in danger to get this information. Only give the information you can safely get to the dispatcher when you call. Do not put yourself in danger by trying to keep up with or get too close to the vehicle.
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